Free U.S. shipping over $49·Orders leave the warehouse within 24 hours·30-day chew guarantee
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Shipping Policy
How we ship enrichment toys across the U.S. — timing, tracking, and free shipping.
Processing
Orders leave the warehouse within 24 hours on business days (Mon–Sat).
U.S. delivery
Delivery to addresses in the United States typically takes 7–12 business days after the order ships. Every package includes tracking door to door.
Free shipping
Free U.S. shipping on orders over $49.
Address changes
Need to change the ship-to address? Email us with your order number before the package leaves the warehouse and we’ll update it at no charge.